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September 17, 2010

Cards of the future?

Filed under: Experiential,Financial Services,Opinion,Usability — admin @ 9:17 am

Mashable have an interesting article on the future of bank cards. The article is worth a read and the video is definitely worth a watch. In it you see someone demoing the ‘next generation’ of bank cards, ones that have dynamic numbers and PIN input.

I’m not convinced this is the future of payments. The convenience of cards is in their ease and speed of use — this disappears as soon as the user has to do more than present the card and sign. Imagine standing in line at a Starbucks and having to tap in a PIN to generate your card number so you can pay for your Americano. You’re going to hold a lot of people up.

I don’t think the future of payments involves little bits of plastic.

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